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Comparison

Filling the OPD is the easy half. The record is the other half.

Appointment apps are good at bookings, and a clinic that only needs a calendar should use one. Trouble starts when the booking app becomes the patient record.

a booking-only appClinicket
AppointmentsGood. Booking is the whole product.Appointments, walk-ins and a live token queue, already included.
Consultation notesA free-text field, if any.Chief complaint, vitals, diagnosis and notes, saved to the visit.
PrescriptionsNot modelled.Digital prescriptions, printed or sent on WhatsApp.
BillingTakes a booking fee, and stops there.Booking fee, proforma and GST tax invoice from the same visit.
ReportingBookings and no-shows.Visits, collections and follow-ups by doctor and by branch.

Use both, or use one that does both. What does not work is treating a calendar as a clinical record.

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