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Product features

Six things a clinic needs. One place to do them.

Every feature below is included on every plan, along with multi-branch support, staff roles, the dashboard and reports. Clinicket is priced per doctor, not per capability, so the reporting that tells you whether the clinic is working is not the thing you have to upgrade for.

Appointments and tokens

See the OPD as it happens

Appointments and walk-ins in one live token queue per doctor: who is waiting, who is with the doctor, who is done.

Patient records

Know every patient

One record per patient with a UHID. Every visit, prescription and payment on one page, in the order it happened.

Digital prescriptions

Prescriptions anyone can read

Medicines, dose, duration and advice, typed once. Print it or send it on WhatsApp, with amended versions kept.

Follow-ups

Bring patients back

Book the next visit before the patient leaves, and send the date and prescription on WhatsApp in one tap.

Consultation notes

Notes that are there next time

Chief complaint, vitals (BP, pulse, temperature, weight, SpO2), findings and diagnosis, saved to the visit.

Billing

Connect the visit and the bill

Booking fee, proforma and GST tax invoice from the same visit, with UPI, card and cash payments recorded against it.

In more detail

Appointments and tokens

See the OPD as it happens

The queue is the screen the clinic actually lives on. Booked appointments and walk-ins share one token queue per doctor, each token carries a status the whole team can read at a glance, and a patient moving from waiting to with the doctor to done updates it for everyone at once. The front desk stops shouting names down the corridor, and the doctor can see how many are still waiting.

Patient records

Know every patient

Every patient gets a UHID and one record, found by name, phone or number. Allergies and long-term conditions sit at the top where they cannot be missed. Below that, the visit history runs in order: what the complaint was, what the vitals were, what was prescribed and what was paid. A doctor seeing a patient for the first time, or for the tenth, is never guessing.

Digital prescriptions

Prescriptions anyone can read

A prescription is written once and saved to the visit: each medicine with its dose, frequency and duration, plus advice and the follow-up date. The patient gets a printed copy, a WhatsApp message, or both, and the chemist gets something legible. If the prescription is changed afterwards, the earlier version is kept, so what the patient was given on a given day is always on record.

Follow-ups

Bring patients back

"Come back in a week" only works if someone remembers. In Clinicket the follow-up is booked from the consultation itself, so it is on the appointment book before the patient reaches the door, and the front desk sees it on the day like any other visit. The prescription and the next-visit date go to the patient on WhatsApp in one tap.

Consultation notes

Notes that are there next time

The chief complaint and vitals are taken before the patient goes in: blood pressure, pulse, temperature, weight and SpO2. The doctor adds findings, the diagnosis and notes. Everything is saved to the visit, so at the next visit the previous readings are one glance away and a change in BP or weight shows without anyone digging through old slips.

Billing

Connect the visit and the bill

Billing starts from the visit instead of a separate bill book, so what was seen and what was billed cannot drift apart. Take a booking fee at the time of the appointment, raise a proforma when a patient wants an estimate, and issue a GST tax invoice with the clinic's GSTIN when the bill is final. Split and partial payments are tracked, dues age automatically, and collections are reported by doctor and by branch.

Start with one clinic

Put your OPD on Clinicket this week.

Bring one clinic onto Clinicket and run tomorrow's OPD from the cloud — appointments, prescriptions and billing in one place.